2015-03-10 - 17763 - Break Fix - Retail and Intercompany showing all cust #BExQueriesforCrystalReportsAnalysisTool
17763
Break Fix - Retail and Inter company showing all cust
Problem Summary
Sales Analysis Retail and Intercompany reports showing all intercompany customers.
Admin Info
Purpose
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Need to check the Sales Analysis and Intercompany customer reports & make necessary changes.
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Requested by
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Mark Harris
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Issue Date
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10-03-2015
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Resolved by
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Naveen G
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Resolved Date
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10-04-2015
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Document Status
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Complete
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Detailed Problem Description
Email from Mark.G:
Could you please have a member of your team validate that the correct inclusions are being applied to the Regional Sales Analysis Retail and Intercompany Analysis Queries and make the necessary changes?
We had checked the EMEA & Japan versions of this query and they were showing all customers.
Solution Analysis and Recommendations
It was observed that in sales analysis retail and intercompany analysis reports all the intercompany customers from all regions are excluded for all the regions due to which the reports are showing data for all the customers.
Resolution
1. Need to remove all 53 exclusions for 0CUSTOMER infoobject.
2. Need to include all the 46 intercompany customers.
Release Information
2015-03-10 - 17763 - Rel Notes - Retail and Intercompany showing all cust